PRIVACY POLICY

At Wright Crew Roofing, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy outlines how Wright Crew Roofing PTY LTD collects, uses, stores, and protects your information in accordance with the Australian Privacy Principles.

1. Information We Collect

We may collect personal information including:

  • Full name

  • Phone number

  • Email address

  • Property address

  • Photos or information relating to your roofing enquiry

  • Payment or invoicing details

  • Information submitted through contact forms or quote requests

2. How We Collect Information

Information may be collected when you:

  • Submit a website enquiry

  • Request a quote

  • Contact us by phone, email, or social media

  • Engage us for roofing services

  • Subscribe to marketing communications

3. How We Use Your Information

We use your information to:

  • Provide quotations and roofing services

  • Communicate regarding projects or enquiries

  • Arrange scheduling and invoicing

  • Improve our website and services

  • Send updates, promotions, or marketing material where applicable

4. Disclosure of Information

We may share your information with:

  • Suppliers and subcontractors involved in your project

  • Payment processing providers

  • Professional advisers or insurers where required

  • Government or regulatory authorities if legally required

We do not sell or rent your personal information to third parties.

5. Storage & Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Website Analytics & Cookies

Our website may use cookies and analytics tools to improve user experience and monitor website traffic.

Cookies may collect:

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

You can disable cookies through your browser settings if preferred.

7. Third-Party Links

Our website may contain links to external websites. Wright Crew Roofing PTY LTD is not responsible for the privacy practices or content of third-party websites.

8. Access & Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To request access or updates, please contact us using the details below.

9. Marketing Communications

From time to time, we may send marketing or promotional communications. You may opt out of these communications at any time by contacting us or using unsubscribe options where available.

10. Changes to This Policy

Wright Crew Roofing PTY LTD reserves the right to update this Privacy Policy at any time. Updated versions will be published on our website.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Wright Crew Roofing PTY LTD
0421 491 700
wrightcrewroofing@outlook.com
www.wrightcrewroofing.com.au